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Returns Policy

5 Day Money Back Guarantee Explained:

Stoma Guards & Ostomy Belts: This guarantee applies to all STOMAPLEX Stoma Guards and Ostomy Belts.

Equalizers: All Equalizer can be exchanged or refunded.

You have 5 Days after the day you receive the product(s) to request a return or exchange. Returned items must be post marked 5 days after receipt.

Exchanges are allowed for size only. Color exchanges are not allowed.

The returned package needs to be post marked no later than 5 days after you receive it.

If you need to exchange or return your product contact bob@stomaplex.com. Call 570-560-1016 to get a Return Authorization number

Stomaplex LLC
917 1st Ave.
Williamsport PA 17701

ALL ORDERS SHIP IN 5 BUSINESS DAYS OR LESS U.S. and CANADA:

Flat Rate (Priority Mail) 2-3 day delivery: $6.00

Flat Rate (Express Mail) 1-2 day delivery: $35.00

International: Flate Rate (First Class) 5-10 day delivery: $18.95

International: Flate Rate (Express) 3-5 day delivery: $49.95

Stomaplex Ostomy Care: Choose the size of the Equalizer that fits you the best. The Equalizer will help prevent leaks from forming under the ostomy wafer since it applies pressure on the ostomy appliance to help seat it to your skin.


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